Privacy Policy

Effective Date: February 27, 2026

This Privacy Policy describes how Knife Edge Software ("Company," "we," "us," or "our") handles information in connection with the Glint desktop application ("Software"). We are committed to protecting your privacy and being transparent about our practices.

1. Overview

Glint is a desktop application that runs locally on your device. We designed it with a privacy-first approach: your data stays on your machine. We do not operate servers that collect, store, or process your personal data during normal use of the Software.

2. Information We Collect

2.1 Purchase Information

When you purchase the Software, your transaction is processed by Polar sh Inc. ("Polar"), our merchant of record. Polar collects payment and billing information necessary to complete your transaction, including:

  • Name
  • Email address
  • Billing address
  • Payment method details (credit card, PayPal, etc.)
  • IP address and country (for tax calculation)

We receive limited transaction data from Polar, including your name, email address, transaction ID, and purchase amount. We do not receive or store your full payment card details. Polar's handling of your data is governed by Polar's Privacy Policy.

2.2 Support Communications

If you contact us for support, we may collect:

  • Your name and email address
  • Information about your system and the issue you're experiencing
  • Any other information you voluntarily provide

2.3 Data Stored Locally on Your Device

The Software stores the following data locally on your computer. This data is never transmitted to us:

  • Application settings and preferences (stored in localStorage)
  • Issue records and cached data (stored in a local SQLite database)
  • GitHub Personal Access Token (stored locally, transmitted only to GitHub's API)
  • Git repository data (accessed from your local filesystem)
  • Window state and layout preferences

2.4 Information We Do Not Collect

We do not collect:

  • Analytics or telemetry data
  • Usage statistics or behavioral data
  • Crash reports (unless you voluntarily send them to us)
  • Browsing history or keystrokes
  • Contents of your files or repositories

3. How We Use Information

We use the limited information we receive for the following purposes:

Information Purpose
Purchase data from Polar License fulfillment, order history, customer support
Support communications Responding to your requests and resolving issues

4. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

  • Polar: As our merchant of record, Polar processes your payment and may share transaction data with us as described in Section 2.1.
  • Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Third-Party Services

The Software connects to third-party services at your direction:

5.1 GitHub

When you configure the Software with a GitHub Personal Access Token, the Software communicates directly with GitHub's API on your behalf. Your token and the data exchanged are between your device and GitHub's servers. We do not intermediate, intercept, or store this traffic. GitHub's handling of your data is governed by GitHub's Privacy Statement.

5.2 Polar

Polar processes payments and may set cookies or collect data during the checkout process. See Polar's Privacy Policy for details.

6. Data Retention

  • Purchase records: We retain transaction data received from Polar for as long as necessary to fulfill our legal and accounting obligations.
  • Support communications: We retain support correspondence for as long as reasonably necessary to provide ongoing support and resolve disputes.
  • Local data: Data stored locally by the Software remains on your device until you delete it or uninstall the Software. We have no access to or control over locally stored data.

7. Data Security

We take reasonable measures to protect the information we hold. However, no method of electronic storage or transmission is 100% secure. Your locally stored data is protected by your operating system's security controls — we recommend keeping your OS and the Software up to date.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a portable copy of your data.
  • Objection: Object to certain processing of your personal data.

Since we hold minimal data (primarily purchase records from Polar), most of these requests can be fulfilled quickly. For data held by Polar, you may also contact Polar directly.

To exercise your rights, contact us at support@glint.dev.

9. International Transfers

Polar may process your payment data in jurisdictions outside your country of residence. Polar maintains appropriate safeguards for international data transfers as described in their privacy policy.

10. Children's Privacy

The Software is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to delete your personal information
  • Right to opt out of the sale of personal information — we do not sell your personal information
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@glint.dev.

12. European Residents (GDPR)

If you are in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal information are:

  • Contract performance: Processing purchase data to fulfill your license
  • Legitimate interests: Maintaining records for accounting and support
  • Legal obligation: Retaining data as required by tax and financial regulations

Polar acts as an independent data controller for payment processing. See Polar's privacy policy for their GDPR disclosures.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Software after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Knife Edge Software
Email: support@glint.dev
Website: glint.dev