Terms of Service

Effective Date: February 27, 2026

These Terms of Service ("Terms") govern your purchase and use of the Glint desktop application ("Software") provided by Knife Edge Software ("Company," "we," "us," or "our"). By purchasing, downloading, installing, or using the Software, you agree to be bound by these Terms. If you do not agree, do not use the Software.

1. License Grant

Upon completing your purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on devices you own or control, for your personal or internal business purposes, subject to these Terms.

You may not:

Copy, modify, distribute, sell, sublicense, or lease the Software or any portion of it
Reverse engineer, decompile, or disassemble the Software, except as permitted by applicable law
Remove or alter any proprietary notices, labels, or marks on the Software
Circumvent, disable, or otherwise interfere with any license verification, activation, or copy-protection mechanisms in the Software
Use the Software to develop a competing product or service, or to perform competitive analysis, benchmarking, or feature comparison for the benefit of a competing product or service
Use the Software in any safety-critical or life-critical application, including but not limited to aircraft navigation or control systems, air traffic control, medical life-support systems, weapons systems, nuclear facilities, or any other application where Software failure could lead to death, personal injury, or severe physical or environmental damage

2. User Responsibility

You are solely responsible for all use of the Software under your license, including any access you provide to other individuals or entities. This includes all activity conducted through your installation, your credentials, or any access you grant to third parties. You agree to ensure that anyone who uses the Software through your access complies with these Terms.

3. Purchase and Payment

3.1 Merchant of Record

All purchases of the Software are processed by Polar sh Inc. ("Polar"), which acts as the merchant of record for all transactions. When you purchase the Software, your transaction is with Polar, which handles payment processing, sales tax, VAT, and invoicing on our behalf.

By completing a purchase, you also agree to Polar's Terms of Service and Privacy Policy.

3.2 Pricing

The Software is available as a one-time purchase. Prices are listed on our website and may vary by region. All prices are inclusive or exclusive of applicable taxes as displayed at checkout — Polar calculates and collects any required sales tax or VAT automatically.

3.3 Payment Methods

Polar supports credit and debit card payments. Available payment methods may vary by region.

4. Refund Policy

We want you to be satisfied with your purchase. If you are not satisfied with the Software, you may request a refund within 30 days of your purchase date by contacting us at support@glint.dev or through Polar's support. Refunds are processed by Polar and returned to your original payment method.

After the 30-day refund period, all sales are final.

5. Software Updates

Your purchase includes access to updates for the current major version of the Software. We may release updates that include bug fixes, improvements, and new features at our discretion. We are not obligated to provide updates, future versions, or ongoing maintenance.

Major version upgrades (e.g., from version 1.x to version 2.x) may require an additional purchase.

6. Beta and Pre-Release Software

We may from time to time offer beta, preview, early access, or other pre-release versions of the Software ("Beta Software"). Beta Software is provided "AS IS" with all faults and defects, without warranty of any kind. The warranty provisions in Section 14 and the refund policy in Section 4 do not apply to Beta Software. We may discontinue Beta Software at any time without notice and are not obligated to release a commercial version. Your use of Beta Software is at your own risk.

7. Intellectual Property

The Software, including all code, design, graphics, documentation, and related materials, is owned by the Company and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Software. All rights not expressly granted are reserved.

8. Feedback and Suggestions

If you provide us with any feedback, suggestions, ideas, bug reports, enhancement requests, or other recommendations regarding the Software ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid-up, royalty-free, worldwide license to use, reproduce, modify, distribute, make available, and otherwise exploit that Feedback for any purpose, without obligation of compensation, attribution, or accounting to you. You acknowledge that we may develop or receive suggestions identical or similar to your Feedback independently, and we are free to use any such Feedback without restriction.

9. Third-Party Services

The Software integrates with third-party services, including but not limited to GitHub. Your use of such third-party services is governed by their respective terms and policies. We are not responsible for the availability, accuracy, or practices of any third-party service.

You are responsible for maintaining valid credentials and complying with the terms of any third-party service you access through the Software.

10. AI Features

10.1 Third-Party AI Services

The Software may include features that integrate with or utilize third-party artificial intelligence services ("AI Features"). AI Features process your inputs — which may include code, file contents, repository data, and other materials from your local environment — through third-party AI providers. Your use of AI Features is voluntary and at your sole discretion.

10.2 No Warranty on AI Output

AI-GENERATED CONTENT, SUGGESTIONS, CODE, COMMANDS, AND OTHER OUTPUT ("AI OUTPUT") ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DO NOT WARRANT THAT AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, NON-INFRINGING, OR FIT FOR ANY PARTICULAR PURPOSE. AI OUTPUT MAY CONTAIN ERRORS, INACCURACIES, HARMFUL INSTRUCTIONS, OR UNSUITABLE SUGGESTIONS.

10.3 User Responsibility for AI Output

You are solely responsible for reviewing, validating, testing, and determining the suitability of any AI Output before using, executing, or relying on it. You assume all risk associated with the use of AI Output, including but not limited to:

Execution of AI-suggested commands, scripts, or code that may modify, delete, corrupt, or otherwise alter files, data, repositories, or system configurations on your device or any connected systems
Unintended changes to source code, version control history, or project structure
Security vulnerabilities, data loss, or system instability resulting from AI-suggested actions
Any consequences arising from committing, pushing, deploying, or otherwise distributing AI-generated or AI-modified code

10.4 Limitation of Liability for AI Features

WITHOUT LIMITING THE GENERAL LIMITATION OF LIABILITY IN SECTION 15, THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF OR RELIANCE ON AI FEATURES OR AI OUTPUT, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM LOST OR CORRUPTED DATA, DELETED FILES, UNINTENDED CODE CHANGES, SECURITY BREACHES, OR ANY OTHER HARM TO YOUR DEVICE, FILES, REPOSITORIES, OR CONNECTED SYSTEMS.

10.5 Third-Party AI Provider Terms

AI Features may transmit your data to third-party AI providers. Such transmission is governed by the respective provider's terms of service and privacy policy. We are not responsible for how third-party AI providers process, store, or use your data. You should review the terms and privacy policies of any AI provider before using AI Features.

10.6 Indemnification for AI Output

You agree to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from your use, distribution, or deployment of AI Output, including claims of intellectual property infringement by third parties.

11. Data and Privacy

11.1 Local Data

The Software stores data locally on your device, including settings, issue records, and cached information. We do not collect, transmit, or store your personal data on our servers except as described in our Privacy Policy.

11.2 GitHub Tokens

The Software requires a GitHub Personal Access Token to function. Your token is stored locally on your device and is transmitted only to GitHub's API servers. We do not have access to your token.

12. Export Compliance

The Software may be subject to export control and sanctions laws of the United States and other jurisdictions. You represent and warrant that:

You are not located in, a national or resident of, or ordinarily resident in any country or territory subject to comprehensive U.S. trade sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine)
You are not listed on any U.S. government restricted party list, including the Treasury Department's Specially Designated Nationals List, the Commerce Department's Denied Persons List or Entity List, or any similar list maintained by other applicable governments
You will not use the Software for any purpose prohibited by applicable export control or sanctions laws, including the development, design, manufacture, or production of nuclear, chemical, or biological weapons, or missile technology

You agree to comply with all applicable export control and sanctions laws and regulations in connection with your use of the Software and to obtain any required governmental approvals before exporting or re-exporting the Software or any related technical data.

13. Audit and Record-Keeping

If you use the Software under a multi-user, team, or organizational license, you agree to maintain accurate records of the number of authorized users and installations for a period of two (2) years. Upon reasonable written notice, we may audit such records to verify compliance with the license terms. If an audit reveals that you have exceeded your licensed user count or otherwise breached these Terms, you agree to promptly pay any additional license fees owed. If the audit reveals a material discrepancy (exceeding 5% of licensed users), you agree to reimburse us for the reasonable costs of the audit.

14. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE SOFTWARE AT YOUR OWN RISK.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SOFTWARE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SOFTWARE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Software or violation of these Terms.

17. Termination

We may terminate or suspend your license to use the Software at any time if you breach these Terms. Upon termination, you must cease all use of the Software and destroy all copies in your possession.

Sections 2, 7, 8, 10, 11, 12, 14, 15, 16, 19, and 20 shall survive termination.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Effective Date" above. Your continued use of the Software after such changes constitutes your acceptance of the revised Terms.

19. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Benton County, Oregon.

20. General Provisions

20.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

20.2 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent shall be void. We may freely assign or transfer these Terms and our rights and obligations hereunder, in whole or in part, without notice or your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

20.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by the Company. No single or partial exercise of any right or remedy shall preclude any other or further exercise of such right or remedy.

20.4 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or cyberattacks.

20.5 No Third-Party Beneficiaries

These Terms are for the sole benefit of you and the Company. Nothing in these Terms, express or implied, is intended to or shall confer upon any third party any legal or equitable right, benefit, or remedy of any nature under or by reason of these Terms.

20.6 Entire Agreement

These Terms, together with our Privacy Policy and any purchase terms presented at checkout (including Polar's Terms of Service), constitute the entire agreement between you and the Company regarding the Software and supersede all prior agreements and understandings.

21. Contact

If you have questions about these Terms, please contact us at:

Knife Edge Software
Email: support@glint.dev
Website: glint.dev